KEDI HEALTHCARE IND.NIG.LTD

PRODUCT ORDER 30

• 1. How do I purchase the KEDI products?
• 2. If I am not a KEDI distributor, can I purchase products at distributor price?
• 3. What methods of payment are acceptable for Product Order in KEDI Training Centres (Branch Offices)?
• 4. Can I make payment with cheque?
• 5. If my payment is incomplete, will my Product Order be processed?

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PRODUCT BORROWING 6

• 1. Does the Company borrow products to her distributors?
• 2. Is there a minimum or maximum value of products can be borrowed by Service Centre or Regional Office?
• 3. How many times can a Service Centre or Regional Office borrow products in a particular month?
• 4. Is there any stipulated time to clear the borrowed products?
• 5. What happens if I cannot clear the borrowed products within the stipulated time?

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CHANGE OF PRODUCTS 8

• 1. Can I change an already purchased KEDI product that is manufactured in Nigeria?
• 2. Can I change an already purchased KEDI product that is imported?
• 3. What are the conditions/criteria considered for change of products manufactured in Nigeria?
• 4. Does change of product apply to all KEDI products?
• 5. Can I change an expired product?

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PRODUCT STORAGE AND LOGISTICS 5

• 1. How do I store KEDI products
• 2. Can the Company ship products to me if I reside outside Nigeria?
• 3. Does KEDI deliver products to her distributors/customers?
• 4. How long does it take for product to be delivered after placing an order?
• 5. How can one request for product delivery?

PRODUCT COMPLAINT/SUGGESTIONS 1

• 1. If I have a complaint or any suggestion on the products, how can I send my complaint/suggestion to the Company?

PRODUCT SWAP 0

REGISTRATION 22

• 1. How do I register to become a KEDI distributor?
• 2. What are the criteria for becoming a KEDI distributor?
• 3. Where can I register?
• 4. Must I provide all information on the Application Form?
• 5. How much should I pay for the registration?

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ERROR FORMS 3

• 11. How do I submit my error form for correction?
• 2. Is there a deadline for the submission of error form?
• 3. How long does it take to correct the information on an error form?

CARD REPLACEMENT 9

• 1. How do I report my lost KEDI Membership Card?
• 2. How do I replace my lost KEDI Membership Card?
• 3. Can I still apply for card replacement if I cannot present the applicant copy (pink copy) of my Application Form?
• 4. How do I make the payment for the KEDI Membership Card replacement?
• 5. How long does the KEDI Membership Card replacement process take?

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ACHIEVEMENT 10

• 1. What is Achievement?
• 2. How do I submit my Achievement?
• 3. What happens if I do not submit my Achievement?
• 4. Is there a timeframe for the submission of Achievement?
• 5. When is the closing date for Achievement submission?

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ORDER FORM AND APPLICATION FORM 11

• 1. What is Order Form?
• 2. What is Application Form?
• 3. What are the differences between Order Form and Application Form?
• 4. Can I edit my Application Form after submission?
• 5.Can I edit my Order Form after submission?

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TRAINING CENTRE/SERVICE CENTRE/REGIONAL OFFICE RELATED QUESTIONS 15

• 1. What is KEDI Training Centre?
• 2. What is KEDI Service Centre?
• 3. What is KEDI Regional Office?
• 4. How do I locate KEDI Training Centres (Branch Offices)?
• 5. What should I do if KEDI Training Centre (Branch Office) fails to process my Application Form/Order Form?

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SERVICE CENTRE TRANSFER 10

• 1. What is Service Centre Transfer?
• 2. How do I apply for a Service Centre Transfer?
• 3. Can I submit my Service Centre Transfer request via email?
• 4. Do I need to pay any fee for Service Centre Transfer?
• 5. How long does it take for Service Centre Transfer to take effect?

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PLACEMENT 5

• 1. What is Placement?
• 2. Can I do Placement for a distributor in another network?
• 3. Who earns the bonus of the new distributor in the month of registration?
• 4. What is an Invalid Placement in KEDI business?
• 5. Why is it not possible to move downlines from one leg that is over balanced to another leg that is less balanced?

PRINTOUT 9

• 1. What is KEDI Performance Printout (Printout)?
• 2. Where can I get my Printout?
• 3. Can the Company send my Performance Printout to my email?
• 4. Can I view the performance of my downlines with my own Performance Printout?
• 5. What kind of information can I view on the Performance Printout?

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BONUS 36

• 1. What is Bonus Value (BV)?
• 2. What is Point Value (PV)?
• 3. What is Direct Bonus?
• 4. What is Indirect Bonus?
• 5. What is Leadership Bonus?

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MATERIAL RELATED QUESTIONS 0

COMPENSATION PLAN 46

• 1. What are the merits of KEDI business?
• 2. How do I succeed in KEDI business?
• 3. What is ABC Rule in KEDI business?
• 4.What is the 7 Points Rule in KEDI business?
• 5. What is KEDI Compensation Plan?

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KEDI CARE APP 5

• 1. How do I download the KEDI App?
• 2. What information can I get from the KEDI App?
• 3. If I am a registered distributor, does that mean that I have an already registered user account on the KEDI App?
• 4. How do I register a user account on the KEDI App?
• 5. If I experience difficulties when using the KEDI APP, what should I do?

SEMINAR/TRAINING 21

• 1. What are the benefits of attending KEDI seminars/training?
• 2. What can I learn by attending KEDI seminars/training?
• 3. How much does it cost to attend KEDI seminars/training?
• 4. What are the days and time for KEDI seminars/training?
• 5. What is the age requirement for attending KEDI seminars/training?

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