ANSWER: If the ordered product is available, the product should be supplied to you
immediately after you make the payment at all our Training Centres, Service Centres
and Regional Offices; if you place the order on our website, the product should be
delivered to you within 48 hours; if you place the order on Konga shop, the product
delivery arrangement is in accordance with the Konga’s policy. If the ordered product
is unavailable, after placing the order, the order will be recorded as backorder and you
will be notified after the product is back in stock.