CHANGE OF PRODUCTS

1. Can I change an already purchased KEDI product that is manufactured in Nigeria?
ANSWER: Yes, you can change already purchased products that are manufactured in Nigeria if the products meet the Company’s Product Change Policy Criteria.
Mon, 24 Jan, 2022 at 1:25 PM
2. Can I change an already purchased KEDI product that is imported?
ANSWER: Yes, you can change already purchased products that are manufactured outside Nigeria only if the products meet the Company’s Product Change Policy C...
Mon, 24 Jan, 2022 at 1:27 PM
3. What are the conditions/criteria considered for change of products manufactured in Nigeria?
ANSWER: The conditions/criteria for change of products manufactured in Nigeria are stated in our Product Change Policy Criteria. Some of the criteria are: p...
Mon, 24 Jan, 2022 at 1:28 PM
4. Does change of product apply to all KEDI products?
ANSWER: Yes, change of product applies to all KEDI products as long as the products meet our Product Change Policy Criteria.
Mon, 24 Jan, 2022 at 1:28 PM
5. Can I change an expired product?
ANSWER: No, according to our Product Change Policy, you cannot change an expired product.
Mon, 24 Jan, 2022 at 1:28 PM
6. How does my sales affect change of products that are about to expire?
ANSWER: Only products that meet our Product Change Policy Criteria are allowed to be changed, basically change of product has nothing to do with your sales....
Mon, 24 Jan, 2022 at 1:30 PM
7. How many times are distributors permitted to change products in a year?
ANSWER: The number of times a distributor can change products in a year is dependent on the condition of the products and if the products fall into the cate...
Mon, 24 Jan, 2022 at 1:30 PM
8. Is change of product applicable to all KEDI distributors or is it limited to Service Centre Owner only?
ANSWER: Product change is applicable to all KEDI distributors regardless of the status.
Mon, 24 Jan, 2022 at 1:31 PM