PRODUCT ORDER
ANSWER: Backorder means a product in demand is currently out of stock while preorder means a product is ordered in advance before its official release.
Mon, 24 Jan, 2022 at 1:00 PM
ANSWER: Distributors can request to change their backorder product(s) if such product(s) is out of stock for a long period or it is expunged from the Compan...
Mon, 24 Jan, 2022 at 1:00 PM
ANSWER: Usually, a backorder product can be restocked and available for collection within a month, however, some unexpected factors can prolong the Lead Tim...
Mon, 24 Jan, 2022 at 1:00 PM
ANSWER: Yes, in most cases, orders can be placed even when the product is out of stock. Such order will be recorded as backorder and to be supplied as soon ...
Mon, 24 Jan, 2022 at 1:01 PM
ANSWER: Yes, you can swap the backorder product(s) in the condition that the value of the backorder product(s) and the product(s) you intend to swap to is e...
Mon, 24 Jan, 2022 at 1:02 PM
ANSWER: If you wish to cancel an order that placed on our website, you need to contact our Customer Care Department on +2349037400000, +2349060003695 and +2...
Mon, 24 Jan, 2022 at 1:02 PM
ANSWER: When ordering from the Company’s website, please follow the step-by-step guide to place your order on the shopping page. Information to be provided ...
Mon, 24 Jan, 2022 at 1:03 PM
ANSWER: You may get discount only when we are running a promo on the website shop. However, if you want to purchase the product(s) on a reduced price and en...
Mon, 24 Jan, 2022 at 1:03 PM
ANSWER: A confirmation email will be sent to your mailbox from our Customer Care Department within a few minutes upon receipt of your order placed on our we...
Mon, 24 Jan, 2022 at 1:04 PM
ANSWER: Ordering on the Company’s website is easy and fast. You do not need to stress yourself to visit any KEDI outlet and you can order the product(s) any...
Mon, 24 Jan, 2022 at 1:04 PM